Professional - Members Administration

In this role, you will contribute to the smooth and accurate handling of milk settlement processes, ensuring high-quality service for both internal and external stakeholders. By supporting key operational activities and actively participating in process improvement projects, you will help us deliver the best possible service and drive value for our farmers and partners.

• Prepare and execute milk settlements, including payments, invoicing, and financial arrangements.
• Maintain master data, keep documentation and knowledge base up to date, and participate in relevant IT projects within your area of responsibility.
• Collaborate cross-functionally with internal stakeholders and external partners to align processes and achieve project goals.
• Take ownership of process improvement initiatives, identifying and implementing solutions to enhance efficiency and accuracy.
• Provide quality, accurate, and timely support to farmers’ inquiries and maintain strong relationships and trust.

You are customer-centric and passionate about driving improvements in how services are delivered. Thriving in a fast-paced environment, you combine a proactive and solution-oriented approach with the ability to spot opportunities and take the lead in project work and change management. Your strong organizational and communication skills help you excel both independently and as part of a team. At Arla, we work closely together, value knowledge sharing, and offer plenty of opportunities for development and meaningful impact.

• Proficiency in English (min. B2) and a relevant bachelor’s degree.
• At least 2-3 years of professional experience in process improvement, system implementation, or project management (experience with Agile frameworks is highly valued).
• Strong analytical, organizational, and communication skills, with the ability to manage complexity and prioritize tasks effectively
• Advanced Excel skills and attention to detail.
• Experience in customer service or IT projects (migration, data integration, or system implementation) is an advantage.
• Knowledge of Power BI or other analytics tools and additional European languages (Danish, Swedish, German, Dutch, French) are nice to have.

Success in this position comes from being proactive and solution-focused, collaborating effectively in a team environment, and adapting quickly to change.

• International operating environment.
• Medical care & life insurance.
• Additional benefits like gym cards, vouchers, travel points or cinema tickets, etc.  
• Scandinavian working style & no dress code.
• Training with experts & professional induction in a new position.
• Development programs (function additions, coordinator programme).
• Financial support for your education.
• Relocation package.
• Referral program for employees. 
• Employee Assistance Program (legal, psychological, health, financial consulting, etc.).
• Support for your healthy lifestyle (fruit day, facility for sportsmen, sports challenges and activities, Arla active teams/sports groups).
• Flexible working time and home office work possibility.
• Additional holiday depending on the length of employment.
• Fully paid 30 min. break.

• Modern office space with a beautiful view and high-standard furniture (i.e. adjustable desks).
• Spacious canteen, delicious coffee and tea available on every floor in specially designed spots.
• Chill-out rooms with X-box, pool table, board games, football table and swing.