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Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
- Minimum 3 years of experience in the P2P/ C2C/ R2R area
- Very good English (B2) and very good French (min. B2)
- Ability to analyze end to end processes
- Good knowledge of MS Office
- Strong interpersonal skills and proactive approach
- Ability to work under pressure
- Very good customer service skills and client-focused attitude
- Flexibility and ability to adapt to changing schedule of tasks
- Research and resolve P2P issues
- Verifies and timely processes financial data through the different tools and systems
- Effectively communicates with clients
- Reconciles customer accounts and has good attention to detail
- Establishes and maintains a good relationship with clients at all levels
- Continually strives to identify opportunities to simplify, standardize and improve processes
- Proactively shares knowledge and best practices
- Continually seeks out ways to improve Client satisfaction
- Delivers a high quality, professional and proactive day to day service to Client, within agreed SLAs
- Makes decisions within broadly defined parameters
- Helps the team improve efficiency
- Makes sure the procedures are understood and being followed by other team members
For our New Client in Kraków Delivery Center we are recruiting candidates who would like to be a part of a fantastic delivery team specializing in P2P processes and to help building this new team from the very beginning. The scope involved covers processes: P2P (AP and T&E resolution team and Help Desk)
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Childrens Day, St. Nicholas Day and many more
- Supporting employees hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to Harvard Business Review knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
Benefits
- Contract of employment for an indefinite period
- Bonuses, including those for new employees recommendation
- Additional life insurance
- Access to MyAudiobooks - Entertainment and personal growth in audio version
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Disability inclusion, assistive technologies, reasonable accommodations
- Stay Well helpline to support the emotional and mental aspects of well-being
- Private medical care for you and your family
- Bicycle parking and carpooling options
- Free coffee, water, milk and wide range of teas
- Anti-smog plants in offices
- Car leasing
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Capgemini Business Services employs over 4,500 specialists in offices located in Krakow and Katowice. Business Services department is providing customers around the world innovative solutions services in 30 different languages in the areas of finance and accounting, banking operations, procurement, business processes supply chain management, market research and analytics, HR processes management, customer care, and marketing services. Currently, the main focus is laid on business process consulting and transformation, especially in the area of financial services, with the application of advanced solutions in the field of intelligent automation.
Cloud Infrastructure Services since the establishment of the very first service center in Krakow in 2004 have achieved great success and grown rapidly. In 2006 another center in Katowice was opened, in 2012 in Opole, and 2019 in Lublin. Today, a team of nearly 2,400 professionals delivers IT services to clients around the world in 20 languages. Cloud Infrastructure Services cover several fields of expertise, including cloud computing, design, creation, testing and implementation of IT solutions, IT project management, IT infrastructure support and transformation services, application management, ITIL service management, multilingual customer service.
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