Insurance Technical Analyst

This role will provide the candidate an opportunity to manage the translation of business to technical requirements for a global IT applications within Commercial Risk Solutions as part of a dedicated cross-functional Agile product delivery team. Day-to-day responsibilities include:

• Take in business requirements management from global stakeholders, capturing and analysing to deliver user stories for engineering resources within an Agile delivery team.
• Support Product Manager on understanding and documenting as-is vs. to-be processes, and the assessment of new features or changes.
• Contributor in Agile scrum ceremonies, taking personal responsibility for backlog health alongside the PO and on behalf of the team.
• Work in partnership with engineers, testers, scrum masters and Product Manager on delivery planning, execution, rollout to production and continued global deployment.
• Key liaison with User Acceptance Testing and Training teams to ensure successful business adoption of global platform.
• Support any data migration activity and technical release activities to ensure business continuity.
• Take personal responsibility for producing documentation of high quality including Standard Operating Procedures (SOPs), access and training material etc.
• Help establish the Technical Analyst team, establishing standards, common ways of working and general culture of collaboration.

Aon has transitioned to a product-oriented model and is investing in capabilities like never before. This role will give the chosen candidate a unique opportunity to drive the adoption of a key product within our Commercial Risk Ecosystem that will drive significant value for colleagues and clients across all countries where Aon operates.

• 3+ years experience as a Business/Technical Analyst on similar large-scale financial services projects, preferably in insurance domain.
• Shows curiosity to listening, understand and capture as-is processes with diligence and precision.
• Experience in a range of Business Analysis outputs, following BPMN or similar, including any of business process swim-lane diagrams, use case diagrams, traceability matrices, decision trees, user journey maps and wireframes.
• Familiarity with Agile and documentation tools e.g. Azure DevOps, Jira, Confluence, Visio.
• Strong analytical skills and the ability to understand and explain complex ideas in simple terms.
• Understanding of IT system configuration, software development lifecycle (SDLC), and business analysis methodologies (e.g., Agile, Waterfall).
• Strong documentation skills incl. both business and technical writing.
• Self-motivated and naturally curious with an interest in learning business rules and practices within financial services.
• Good interpersonal and communication skills to build relationships with business and technical subject matter experts.
• Flexible working across priorities with diverse teams from different countries & cultures.
• Fluent English speaker and fluent in one or more of Dutch, German, Flemish, French.
• Certification in business analysis (e.g., CBAP) is desirable but not essential.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.