Trade Finance Customer Officer

Trade Finance Customer Officer


Would you like to develop in the Trade Finance area? We are now looking for a Trade Finance Customer Officer to check Letter of Credit documents.


In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.


About this opportunity


Welcome to the Letter of Credit Operations team. We add value by delivering best possible quality to our customers. We are a part of Trade Finance Department responsible for the Letter of Credit products and we have recently expanded our process by handling payments. As Customer Officer, you’ll play a valuable role in learning the document checking process, effecting payments, creating improvements, new solutions and collaborating with us and our Nordic stakeholders.


What you’ll be doing:

  • Taking part in comprehensive Letter of Credit training
  • Checking Letter of Credit documents according to international rules
  • Checking compliance (sanctions screening, AML)
  • Next step will be learning Letter of Credit payments process
  • Enhancing the process and quality to improve process performance  
  • Working with multiple stakeholders in the Nordics

You’ll join a team of motivated, self-driven and talented people. The role is based in Łódź.


Who you are


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.


To succeed in this role, we believe that you:

  • You have an eye for details
  • You have an ability to work both independently and in a team environment
  • You have a structured and disciplined way of working
  • You are self-driven and have “can do” attitude

Your experience and background:  

  • Fluency in spoken and written English (at least B2 level)
  • Ability to provide Lean solutions and take an active part in Continuous Improvement

If this sounds like you, get in touch!


Next steps

Submit your application no later than 16 January 2021.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please include permit for processing personal data in CV as following:


In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.


The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.